Terms and Conditions | First HR Connect Company

Terms & Conditions

Last Updated: October 15, 2023

Please read these terms carefully before using our services. By accessing or using First HR Connect services, you agree to be bound by these terms.

These Terms and Conditions govern your use of First HR Connect Company's services and website. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using the services provided by First HR Connect Inc. ("Company," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree to these Terms, you may not access or use our services. These Terms apply to all visitors, users, clients, and others who access or use our services.

2. Services Description

First HR Connect provides comprehensive human resources solutions including but not limited to:

  • Recruitment and staffing services
  • HR consulting and advisory services
  • Payroll processing and administration
  • Employee benefits administration
  • Performance management systems
  • HR compliance and legal support
  • Training and development programs

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including the availability of any feature, database, or content.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during the registration process
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately if you discover or suspect any security breaches related to your account
  • Take responsibility for all activities that occur under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account and refuse any and all current or future use of our services if:

  • You provide any information that is inaccurate, not current, or incomplete
  • We have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete
  • You engage in any conduct that violates these Terms or applicable laws

4. Client Responsibilities

As a client of First HR Connect, you agree to:

  • Provide accurate and complete information necessary for us to deliver our services
  • Cooperate with our reasonable requests for information and documentation
  • Comply with all applicable laws and regulations in your jurisdiction
  • Make timely payments for services rendered as outlined in your service agreement
  • Maintain the confidentiality of any proprietary information or materials provided by us

Important: Failure to fulfill these responsibilities may result in suspension or termination of services without refund.

5. Payment Terms

5.1 Fees and Billing

Fees for our services are as specified in your service agreement. You agree to:

  • Pay all fees in accordance with the payment terms outlined in your agreement
  • Provide and maintain accurate billing and contact information
  • Pay any applicable taxes related to our services

5.2 Late Payments

Late payments may be subject to interest charges of 1.5% per month or the maximum rate allowed by law, whichever is lower. We reserve the right to suspend services for accounts with overdue payments.

5.3 Refund Policy

Refund eligibility is determined on a case-by-case basis and outlined in your specific service agreement. Generally, fees for completed services are non-refundable.

6. Intellectual Property

All content, features, and functionality available through our services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of First HR Connect Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our services
  • Use any meta tags or other "hidden text" utilizing our name or trademarks without our express written consent
  • Use any robot, spider, scraper, or other automated means to access our services for any purpose without our express written permission

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information received from the other party during the term of service and for a period of three years after termination. "Proprietary Information" includes:

  • Business plans, strategies, and financial information
  • Employee and client information
  • Trade secrets, know-how, and technical information
  • Any information marked as "confidential" or that reasonably should be understood to be confidential

This obligation does not apply to information that:

  • Was publicly known at the time of disclosure
  • Becomes publicly known through no fault of the receiving party
  • Was rightfully in the possession of the receiving party prior to disclosure
  • Is required to be disclosed by law or court order

8. Data Protection and Privacy

We are committed to protecting the privacy and security of personal information in accordance with our Privacy Policy and applicable data protection laws.

By using our services, you acknowledge and agree that:

  • We may collect, use, and process personal data as described in our Privacy Policy
  • You will comply with all applicable data protection laws when providing personal data to us
  • You have obtained all necessary consents for the processing of personal data you provide to us

For detailed information about how we handle personal data, please refer to our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, First HR Connect Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use the services
  • Any conduct or content of any third party on the services
  • Any content obtained from the services
  • Unauthorized access, use, or alteration of your transmissions or content

In no event shall our aggregate liability exceed the greater of one hundred U.S. dollars (U.S. $100.00) or the amount you paid us, if any, in the past six months for the services giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless First HR Connect Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the services, including, but not limited to, your user contributions, any use of the services' content, and services other than as expressly authorized in these Terms.

11. Termination

We may terminate or suspend your account and bar access to the services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Upon termination, your right to use the services will cease immediately. If you wish to terminate your account, you may simply discontinue using the services or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any dispute arising from these Terms or your use of our services shall be resolved through the following process:

  1. Informal Negotiation: Parties will first attempt to resolve the dispute through informal negotiation.
  2. Mediation: If informal negotiation fails, parties agree to attempt resolution through mediation before a mutually agreed-upon mediator.
  3. Arbitration: If mediation fails, the dispute shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.

You agree that any arbitration or proceeding shall be limited to the dispute between us individually and you may not join or consolidate claims with other users.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the services.